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info@novacloud.africa

NovaCloud Africa
IT consulting and support professionals collaborating

Takeaways

IT Consulting & Support

  • A roadmap tied to business goals
  • Work with your IT team, not over them
  • Fixed-scope projects or a retainer
  • Centurion on-site, national remote

What's included

  • Technology assessments and roadmaps
  • Solution architecture and RFP support
  • Project management and implementation
  • Application and infrastructure maintenance
  • User enablement and documentation
  • Retainer-based advisory support

IT Consulting included: Technology assessments and roadmaps; Solution architecture and RFP support; Project management and implementation; Application and infrastructure maintenance; User enablement and documentation; Retainer-based advisory support

  • 1Technology assessments and roadmaps

  • 2Solution architecture and RFP support

  • 3Project management and implementation

  • 4Application and infrastructure maintenance

  • 5User enablement and documentation

  • 6Retainer-based advisory support

A slide deck or delivery

Slide deck

  • Advice that expires when the consultant leaves.
  • No owner for the next change.
  • Your team still has to implement it.

Delivery

  • Assess, roadmap, then stay to implement or advise.
  • Weekly status during projects.
  • Change notes before production changes.

Indicative scope

IT consulting calculator

Choose the project type, days or hours, and extras that match the work. Pricing is confirmed after a short call — we do not publish day rates here.

Project type
Quantities

Fixed-scope project days — typical assessments land in a focused week

Retainer or surge hours when your team needs extra skills

Offices in scope — on-site from Centurion, remote nationwide

People covered by the assessment, project or retainer advice

Optional extras

Your brief

Scope summary

Indicative only — we'll confirm after a short call.

IT consulting scope (indicative — not a quote)

Service: IT Consulting & Support
Project type: Architecture review
Engagement days: 5
Advisory hours: 8
Sites / locations: 1
Users in scope: 15

Optional extras:
- Documentation pack
- User enablement
- Stay through implementation

This is an indicative scope. Monthly ZAR pricing is confirmed after a short call.

Practical IT advice that leads to real outcomes.

We provide assessments, roadmaps and expert guidance around architecture, RFPs, Microsoft and network projects — based on your business goals, not the latest trend. Choose fixed-scope project delivery, ongoing advisory support or a model where we work alongside your existing IT manager. We provide advisory feedback within one business day and clear weekly reporting throughout active projects.

Expert skills when your team needs them.

We support professional services, healthcare, education and commercial mid-market businesses that need additional expertise without replacing their internal IT teams. You pay in ZAR for advice that stays through implementation, rather than a consultant who delivers a presentation and walks away. Our Centurion-based engineers provide national remote support, on-site assistance where required and critical escalation within an hour — with clear ownership from start to finish.

SLA

Service level commitments
MetricCommitment
Advisory responseWithin 1 business day
Project status reportingWeekly during delivery
Critical support escalationWithin 1 hour
Change documentationBefore production changes
Retainer reviewQuarterly
Knowledge base updatesWith each major change

Frequently asked questions

Straight answers for decision-makers evaluating IT partners in South Africa.

Can you work alongside our internal IT team?

Yes. We frequently augment internal teams with specialised skills, surge capacity and independent architecture advice.

Do you take on fixed-scope projects?

Yes. Projects are scoped with clear deliverables, timelines and acceptance criteria.

What industries do you support?

Professional services, healthcare, education, telecoms-adjacent and mid-market commercial organisations across South Africa.

Is support available outside our on-site cities?

Yes. Remote support and cloud delivery cover national and broader African deployments, with on-site focus from Centurion.

Customised for your space.

Designed around your business.

Connect with us